Contact centre solution
Take your customer interaction to the next level
Today’s customers are online almost all the time and expect services that are personal, relevant and always available.
Our cloud-based contact centre solution brings all this together and helps thousands of users deliver a seamless service that requires minimal end-user effort at all times and via any type of device. The contact centre solution is scalable and can be quickly rolled out and integrated with virtually all existing technologies that you can imagine to use in your contact centre or mobile strategy.
Case management system
We can integrate with the systems you currently have or offer you what we believe is the best case management system on the market, where you can manage all communication on incoming channels through e-mail, chatt, sms, Facebook, Twitter, Linkedin and Instagram.
Voicedesk provides a case management with 360-degree view focused on customer service.