Outsourced support

About Voicedesk

Voicedesk challenges the market by maintaining a higher quality level and offering more customised solutions within our outsourcing support. Everything from telephone answering services to taking care of the entire switching function remotely or on site at our clients’ locations, 24 hours a day 365 days a year.

Outsourcing support

Solutions

We provide solutions in outsourcing of customer service, technical support, switchboard solutions and telephone sales, both incoming and outgoing calls. We also handle other channels with customer contacts such as e-mail, chat, forums and social media – Facebook, Instagram and Linkedin.

The company is characterised by innovation where no problem is too small and no challenge is too big. We supply telephone services in all the Nordic languages as well as Spanish, English and German.

Since 2017 we have also had call centres in Thailand and Spain from which we can provide Nordic customer service.

We are very flexible and have solutions that suit both small and large companies alike. Our services are completely adapted to the customer’s needs. With our assistance, customers can focus on their core business and feel safe in the knowledge that the company is represented in a professional manner.

160%

More calls

300%

More bookings

124 st

Employees

20 +

Years in the industry

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