We offer qualified outsourcing of customer service, and we take care of all or part of your incoming and outgoing customer communication regardless of the size of your company. We have external customer service in all Nordic languages – available 24 hours a day, 365 days a year.
With us, you have the opportunity to tailor an external customer service solution that meets the specific needs of your company. By choosing external customer service solution from Voicedesk, you are guaranteed a high level of service and increased customer satisfaction at a low cost.
Voicedesk uses an efficient and competent technical platform that provides significant opportunities. Where we can measure, analyse and constantly evaluate and develop the customer service process with the aim of improving customer satisfaction and sales.
We are proud to always be at the vanguard of technology and can therefore offer all modern communication forms such as chat and callback, as well as intelligent services such as automatic e-mail and SMS. All companies are unique, and we work with you to conduct a needs analysis where we look at what types of issue you need help with.